Study how to make a resume

Resume Format

Choosing the format of your resume is a good place to start. There are three most common formats which will be discussed...Chronological, Functional, and Targeted/Combination.

Basic Resume Format

Our experience has found that interviewers prefer a reverse chronological format resume over a functional or other formats. What is a chronological format resume? Don't worry, in the following information we will tell you exactly what your resume should contain and provide you with an example resume to use as a guide.

When selecting paper, pick something white or ivory, these are standard and acceptable colors. Pages should be 8 1/2 inches by 11 inches. It is very acceptable for your resume to be over one page. However, your resume should never exceed two pages.

1. At the top of the page, put your name. On the next line place your mailing address followed by city, state, and zip. To the right of your name and address, place your home phone number. On the next line place your work phone number. Now you are ready to begin the body of your resume.
2. In the first section of information, list your educational background. This section should be titled "EDUCATION". List the Degree and the year you received your degree on the first line. Second line should list the University your degree was received from and the city and state in which the University is located. If you received a Graduate Degree, you should list this prior to undergraduate work on one full line and list it in the same manner. If you have not fully completed your graduate work, list the amount you have completed.
3. The second section on your resume should be your military history. The grouping should be listed as "EXPERIENCE". Under experience you should list all military positions in reverse chronological order.

   First you should list, on one line, the date you began active duty to "present" (If you have already left active duty then list that date in the place of the word "present".) On that same line, place that branch of the service and location. Then, skip one full line.

4. Now, we want to explain the positions you have held. On the first line, list he dates when the positions were held and the title of the position. Then, in paragraph form, list the responsibilities of the position you held, the number of people you supervised and the type and amount of equipment for which you were responsible. After you have briefly covered the data, you must then cover the most important part of the paragraph. List the accomplishments, in a bullet format.

   Listing your accomplishments and the positive impact these accomplishments made is important for an interviewer. An interviewer must know more about you than accomplishments you attain and the results and impact of those accomplishments. It is the results of you accomplishments, on which an interviewer will judge your job performance and effectiveness. I'll stress this again, you must list your accomplishments, the results, and the impact of those accomplishments.

   Repeat the above section for each position you held in military.

5. The third grouping on your resume should be special classes or training you received. This section should be titled "SPECIAL TRAINING". To the right of the group title, list the name of the class / course and the date attended.
6. The fourth grouping on your resume should be involved honors / activities. This section should be titled "HONORS". You should list all honors, organizations, community service, offices held, etc.
7. The fifth grouping on your resume should be any military awards you received. This section should be titled "AWARDS". After the title, skip one line and list all awards you received.
8. The sixth grouping should list additional information. This section should be titled "ADDITIONAL INFORMATION". In this section you should list any important information that did not get mentioned in the previous sections of the resume. Such as: computer skills, foreign language skills, college expenses earned, etc.

Note: Do not include your reference names or say that references are available on request. It is assumed that they are. Do NOT use an "objective statement".

Chronological	Electronic	Combination
Detail work experience in reverse chronological order. Include work history and education. Easiest to prepare. Most favored by organizations - preferred by 83% of corporate human resource professionals.	Scannable Resumes are designed to be entered into a computerized database. The resume is read by a scanner and stored in text format. E-mail Resumes also deserve special attention to ensure an organized transfer of your information.	Focus on a position / job target. Present capabilities in support of that position. Permit you to prominently relate you ability to do the job even if skills and experience are not recent. Must research the position sought. Include job titles & dates of employment.

Sample Chronological Resume

Anita Job
341 Blossom Lane
Cherry Hill NJ 18109
(609)555-9554

ajob@camden.rutgers.edu

Objective:

Entrance into a Masters Degree program in Physical Therapy

Education:

Rutgers University, College of Arts and Sciences, Camden NJ
Bachelor of Science Degree, Biology - May 1997
GPA: Major 3.45 Cumulative 3.2

Honors:

Dean's List Spring 1995, Fall 1996
Outstanding Camden County Student Scholarship, 1993
Biology Student Achievement Award, Spring 1995

Experience:

Cherry Hill Rehabilitation Center, Cherry Hill NJ
Physical Therapy Aid June 1996 to Present

• Worked with elderly patients in geriatric rehabilitation center.
• Followed treatment strategy devised by physical therapists which included the use of passive exercise, compresses and ultrasound.
• Taught patients to use crutches, and wheelchairs to perform day-to-day activities.

Rutgers University, Biology Department Camden NJ
Lab Assistant September 1995 to June 1996

• Performed routine lab experiments as directed by supervisor
• Organized lab equipment, checked for safety of instruments, ordered supplies as needed.
• Cared for lab animals.

World of Science, Cherry Hill NJ
Sales Clerk October 1994 to May 1995

• Delivered courteous and prompt customer and sales service.
• Awarded Sales Person of the Month Award, December 1994.

Activities:

• Member, Life Sciences Club, Rutgers University
• Volunteer, Cooper Hospital

References available upon request

Scannable Resumes

A scannable resume is a resume designed to be entered into a computerized database. The resume is read by a scanner and stored in text form.

Guidelines:

·Type Font: 11-12 point-size is ideal, use courier typeface. Do not underline or use italic fonts.

·Design: Keep it simple. Avoid use of columns, boxes, lines, symbols, pictures

·Format: Minimize use of bullets, hyphens or dashes. Format neatly using capitalized headings. Left justify your paragraphs.

·Paper: Use paper white or beige paper and of average thickness. Do not staple multiple page resumes, put your name on the top of each page and if possible, send an unfolded resume.

·Key Words: For the traditional resume action verbs are used to describe responsibilities. For the electronic resumes use nouns to describe qualifications, not verbs. When employers search a database of resumes, they can only search by key words, and those key words tend to be nouns. Use nouns that are used to describe your industry. Industry jargon is OK for the electronic resume. Put yourself in the employers place. What words would you search on to fill the position you are applying for?

 

E-mail Resumes

Why use an e-mail format? Many different word processing applications exist ( such as WordPerfect, Microsoft Word, ClarisWorks, etc.) which operate on various computer platforms. This can make sending information difficult because you are unsure which specific program or platform the receiver uses to view documents.

What is ASCII Text? ASCII (American Standard Code Information Interchange) is a standard, common text language which allows different word processing applications to read and display the same text information. ASCII text enables anyone to construct an on-line resume so when prospective employers retrieve your resume via the Internet or e-mail, they will be able to view it no matter what kind of computer they are using.

STEP 1: To create an ASCII resume, all you need to do is type your resume using your favorite word-processing application, and then save it as a text only document (simple text for Mac users). This should be an option under your "save" or "save as" command. You can also use a text program to compose your resume.

Because ASCII will not recognize special formatting commands specific to your word-processing program keep in mind these following tips:

Special characters ("smart quotes," or mathematical symbols) -do not accurately transfer in text format.

Tabs- do not use tabs; use your spacebar instead.

Alignment - the default for ASCII is to make everything left justified, so if you want to

indent a sentence or center a heading, use the spacebar.

Word wrap - do not use this feature when composing your resume; use hard carriage returns to insert line breaks.

Fonts - fonts will become whatever a computer uses as its default face and size so boldface, italics, and various sizes will NOT appear in the ASCII version.

Spell check - check your document before you save it as a text file.

STEP 2: Once you have created your text file, copy or cut your text. Next, open your e-mail message. Put your cursor in the body of the e-mail message and use the "paste" command to bring in your resume. Check the resume again to make sure there are no errors. You may need to make some minor adjustment to the text at this point.

If you do not wish to cut and paste your resume, you can save the text file as an attachment and attach it to your e-mail message.

Finally, send your e-mail message. It is recommended that you practice e-mailing your resume by sending it to yourself or to a friend. This way you can see how it will look for the receiver.

Sample Electronic Resume

ANITA JOBB

34 Center Street

Seaville, NJ 08147

(609) 345-9327

ajobb@crab.rutgers.edu

 

OBJECTIVE

A position as a Public Relations Assistant

 

EDUCATION

Rutgers University Camden, NJ

College of Arts & Science

BA, May 1999

Major: ENGLISH

Minor: MARKETING

GPA: 3.40

Yankee Doodle Scholarship, Dean's list 3 semesters

Relevant Coursework: Public Relations, Writing, Journalism, Marketing, Research,

Communications, Non-Profit Public Relations

 

EXPERIENCE

Philadelphia Convention Center February 1998 - present

Philadelphia, PA

Marketing Intern

Assisted with promotional events surrounding the Jazz Festival

Wrote press releases

Conducted market research surveys

Created Festival brochure

 

The Learning Store March 1997 - Present

Mt. Penn, NJ

Assistant Store Manager

Supervised 5 employees, scheduled hours, trained, conducted performance evaluations

managed inventory, selected products to sell, created displays, performed inventory control

 

SPECIAL SKILLS

writing, public relations, communications, presentation, WordPerfect, Word, MacIntoch, PowerPoint,

HTML, events coordination, team player, Quark Xpress, Photoshop

 

ACTIVITIES

Reporter, The Gleaner, Rutgers University (1997-1998)

Writer-The literary Magazine Fund-raising, American Heart Association

 

Sample Resume: Chronological and Electronic

Ernest Money
32 Main Street
Cherry Hill, NJ 08067
(609) 555-4367

money@camden.rutgers.edu

Objective

Seeking a position as an Accountant.

Education

Rutgers University, School of Business, Camden NJ
B.S. Accounting, May 1997
Minor: Computer Science
Overall G.P.A. 3.6, Dean's List-Three Semesters

Professional Skills

Accounting

• Successfully completed a 2-semester intership at AccuCount, Inc.
• Skilled in all areas of accounting including accounts payable, accounts receivable, and payroll.
• Currently taking CPA course.
• Awarded "Best Intern", Spring 1997

Customer Relations

• Effectively interact with corporate as well as small business clients.
• Participate in client meetings.

Computer

• Skilled in Excel, Lotus, WordPerfect, and other word processing programs.
• Familiar with PC and Mac environments.

Employment History

Accounting Intern, AccuCount, Inc., Hometown, NJ, 9/96 - 5/97

• Worked closely with Lead Payroll Accountant in all daily functions.

Payroll Clerk, Price Squeezers, Nexttown, NJ, 4/95 - 8/96

• Assisted in the managment of payroll for approximately 75 employees.

Cashier, Price Squeezers, Nexttown, NJ, 6/94-4/95

• Served as cashier in busy food store.

Activities

Accounting Society, Rutgers University - Treasurer 9/96-5/97, Member 1/96-5/97
Computer Science Club, Rutgers University - Member 1/96-5/97\

Sample Chemistry Resume 3

Sample Chemistry Resume 3

Handled various types of research into various chemical processes and have gathered considerable knowledge on various chemical process and reactions in line of work. Have done extensive research and able to work diligently for long hours to carry out research activities. Meticulously reported results and finding which were seen as highly useful and productive.

Objective:

To get a position as chemical research assistant and to enhance experience and knowledge in this field.

Experience Summary:

• Have performed various type of research with diligence
• Able to work efficiently with other team members in research activities
• Finding reported as a result of research has proved to be valuable for further researches and studies

Professional Experience:

Chemist, July 20XX to Present
Gilmore Chemical Company, Dallas

• Carried out various process for chemical analysis and reported finding for use in other researches
• Devised various methods to isolate nucleotides, nucleosides, and their derivatives.
• Diligently worked with other tem members to discover a breakthrough chemical process

Research Assistant, July 20XX to August 20XX
Department of Chemistry, Texas State University

• Handled research activities on cell metabolism and recorded the findings thereof
• Research activities involved separating plant alkaloids and their bacteria
• Gave seminars explaining the research process and it's finding to Chemistry Professors and Phd level students

Education

20XX - 20XX Stepehns College, Dallas

• Completed a Bachelor's Degree in Chemistry
• Completed a Master's Degree in Chemistry

Personal Details

• Name: Doris D Ashby
• Sex: Male
• DOB: Feb 16,1974
• Marital Status: Married
• Profession: Serving, Chemist
• Contact No. 123-567-8900
• e-mail ID:dorisd@gemail.com
• Address:
  Doris D Ashby
  1234 Oak Lawn Avenue
  Wycliff, Dallas
  TX 75219
• Social Security No. ANSP3781

Computer Skills

• Able to adeptly use Microsoft Word and Excel
• Knowledgeable on internet operations

Abilities:

• Follow company rules diligently
• Enjoy working in a team and have so thus far in line of work. Can get along with people of all types of nature pretty well
• Can handle deadline pressure without failing and have shown to come on top in getting targets done
• Meticulous in work approach

Goal:

• To exceed expectations and show positive results
• Learn more about the subject and carry out extensive research to bring about breakthroughs and new information

Hobbies:

• Good in photography. Have shown off photographs in exhibits and received appreciation
• Knowledgeable in martial arts and tai-chi, practice them regularly

Expected salary:

• Can be discussed later or in the interview

Declaration:

I declare that the above facts given by me are true to the best of my knowledge and belief.

Place: Dallas, TX
Date: 3/31/2008

- Signature -
(Doris D Ashby)

Sample Chemistry Resume 2

The resume for the post of a person dealing with chemistry should highlight his qualifications and experience that commensurate with the position.

Doris D Ashby
1234 Oak Lawn Avenue
Wycliff, Dallas
TX 75219
123-567-8900

Objective:

• Looking for a position in a reputed organization where my experience on different pharmaceutical products can be utilized. Seeking an opportunity in an organization where I can utilize my experience of the synthetic techniques of various inorganic and organic compounds.

Experience:

• Have worked from 1996-1999 as a chemistry instructor for a child enrichment center in Columbia. Was responsible for teaching extracurricular chemistry to the high school students.
• Have been working from 1999-till date for Biochem Inc. Was first posted in Lon Angeles as a junior chemist. Was responsible for conducting experiments with different organic compounds. Was responsible for noting down the data regarding the experiments. Was responsible for assisting the senior chemists in their experiments. Later on was promoted as senior chemist and was posted in Georgia. Responsible for supervising the experiments conducted by the junior chemists. Acting as a liaison between the management and the junior chemists. Responsible for the appraisal of the junior chemists. Responsible for the issue of the monthly journal of the company.

Qualification gained:

• BS in Chemistry with 85% in the year 1993from the University of Pennsylvania
• Philadelphia, PA
• Masters in Chemistry with 88% in 1995 from Harvard University
• Diploma in Computer Application with 81% from 1996 School of Computer Education & Training, Dalles, TX

Qualification pursuing:

• MBA in Marketing. Under progress . From University of California, CA. Likely to be completed within a year

Computer Literacy:

• Have profound knowledge of Ms Word, Ms Excel, Ms Access, Ms Power Point.
• Also have knowledge of SQL and C++

Strength:

• Capacity to building team
• Disciplined
• Have a profound knowledge about chemical compounds
• Have a wish to learn new facts
• Ability to perform under stress
• Obedience
• Confident about completing the work on time
• Punctuality

Achievement:

• Pursuing higher studies so that I can attain a better position in my professional life.
• Have been acclaimed by my employers for having sound knowledge of various compounds.

Goal:

• To give my best to my organization
• To be a perfectionist in my profession

Why should I be selected:

• Willing to learn
• Have knowledge about chemical compounds
• Disciplined
• Can face challenges
• Experienced

Expected salary:

• Negotiable

Personal data:

• Name: Doris D Ashby
• Sex: Male
• DOB: Feb 16,1974
• Marital Status: Married
• Profession: Serving, Chemistry resume
• Contact No. 123-567-8900
• e-mail ID: dorisd@gemail.com
• Present Address:
  Doris D Ashby
  1234 Oak Lawn Avenue
  Wycliff, Dallas
  TX 75219
• Permanent Address: Same as present address
• Character: Non smoker, non drinker
• Hobby: Reading, collection of books, Surfing
• Social Security No. ANSP3781

References:

• Will provide when needed

Declaration:

• I declare that the above facts given by me are true to the best of my knowledge and belief.

Chemistry resume

Chemistry Resume Tips A chemistry resume must present the information quickly, clearly, and in a way that makes your experience relevant to the position in consideration. That means condensing your information to its most powerful form. Preliminary Requirement : Research about your career alternatives and organizations of interest before starting your resume. Organize your thoughts and ideas into your resume. Refer to samples of resumes from various guides. Avoid using 'I' throughout your resume.

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Chemistry Resume Template Contact Information : Full name Campus and permanent addresses Telephone numbers Email address Objective : A job objective tells the reader about the intent of the resume. Without a job objective, it is difficult to discuss the skills you have that will apply to the prospective job. For example 'To use my knowledge and skills to enrich the work environment and to gain a well-ranked position in the field of environmental chemistry'. Qualification Summary : This section should consist of a minimum of three and preferably not more than ten 'bullet points' each describing an achievement in terms of results. For example, instead of 'Implemented a trade match system' try 'Implemented a trade match system that reduced processing time by over 50%, hence reducing the overtime expenditure by 10K per month'. Education : List your highest degree first. Name of institution, city and state Degree, major and year awarded GPA (optional)

Special Skills : Most typically includes computer and language skills. May also include job specific skills of any sort:

• Computer skills: List languages, systems and programs.
• Language skills: Specify language and your level of proficiency .

Experience : Highlight your achievements in the resume.

Explain :

• Full-time employment
• Work study
• Summer employment
• Internships

List :

• Job title
• Employer name and location (city and state)
• Dates of employment
• Active description of your responsibilities and achievements

For Example :

Lab Technician Chemistry Department, NMIMT Inorganic Research Participated in environmental study of New Mexico. Participated in bauxite leaching project. Utilized wet chemical, electrochemical, AA and other spectrophotometric analyses. Organic Research Developed a specific ion exchange resin. Gained experience in IR, NMR, x-ray and organic synthesis.

Activities : You may want to list your extra-curricular activities that involve organizations, clubs, student governments, athletics and professional affiliations. You may use action verbs to describe your responsibilities and accomplishments just as you did in the Experience section.

Areas of Special Expertise or Profile : This is an optional section that can be included in the chemistry resume. If you decide to include 'Areas of Special Expertise', then use bullet points. The Profile can be written in paragraph form (if it's five sentences or less) or in bullet point format.

Add Keywords : Use action verbs to describe job duties. Try to use Action Verbs when constructing your statements :

Action Verbs

accelerate advise analyze approve arrange assemble assist build collect complete conceive conduct control coordinate create delegate detect develop direct discover distribute edit deliver demonstrate design eliminate establish evaluate examine expand expedite formulate generate implement improve increase influence install instruct lead maintain manage motivate obtain operate order organize originate oversee participate perform pinpoint plan prepare present process produce program promote propose protest prove provide purchase receive recommend record reduce reinforce reorganize represent research revamp review revise schedule select sell setup solve streamline structure study supervise support teach test train write

Sample Chemistry resume

A resume of a chemistry person should always supply the information rapidly, undoubtedly, and in a process which makes the skills of the applicant related to the post applied for. This means reducing the information into its maximum possible influential form.

John Michael Haddock
43, Carlyle Avenue Park
Chicago, MA 078341,
(41)-654 9867.

Summary:

My knowledge and skill include, lab assistant in edible color producing lab, sugar lab under SGA rules, DNA test lab for testing the condition of the fetus in the mother's womb, testing of sand, clay & plant specimens in the pasture. I passed physics, chemistry and biology classes at senior school and university level.

Recent employment:

In the past 1 year I am working with a research based institute, researching various recent needs of the world, being a chemistry person it is always quite interesting for me to do all kinds of research stuffs. Our recent project is based on global warming, abut it is not concentrating on human beings but the micro-organism like zooplanktons and phytoplankton.

Computer experience:

After the purchase of the existing PC version in 2007, I improved it from beginning to end for creation, by installing various kinds of software and hardware equipments, I've also started programming for developing a software related to pathological tests. I'm comfortable with Ms DOS, PageMaker, Photoshop, CorelDraw, Microsoft Excel, Microsoft Word and Microsoft FrontPage and Auto Cad. Capable to work in PC environments. Skilled in scripting and editing HTML algorithms-(2 yrs.), has the knowledge of using multimedia practically with commands and a detailed understanding of Maya software theories. I have always been capable of understanding the bulk of the software within 1-20 minutes after the completion of the installation.

Education:

Dorothy University, Sunshine College Lambadi, N.Y.

Masters of the Science, Chemistry January 2007

Dorothy University, Sunshine College Lambadi, N.Y.

Bachelor of the Science, Chemistry January 2005

• Aim of learning: All kinds of pathological dealings and software implications in pathology.

Past employment:

• Dolphin Cure Groups of Laboratories, 6634 /R.Billboard St. Setam Nopas. 77504(2006) Data collection official for petroleum contamination reports in the most up-to-date way to judge the effect of pollution of the new pit variety of coal for various chemical processing wells that will be going to be wasted in the coming decade
• Xalomi Online connections PVT, LTD,- 2 years, managing and enlisting the data of the new clients along with the answering of calls and giving all kinds of technical aids to client.

Personal data:

• Name: John Michael Haddock
• Sex: Male
• DOB: May 16,1984
• Marital Status: Single
• Profession: Chemist
• Contact No.(41)-654 9867.
• E-mail ID: john_haddock@gmail.com
• Present Address: 43, Carlyle Avenue Chicago, MA 078341

Declaration:

I announce that the above mentioned information given by me are accurate and true according to my knowledge.

Sample Combination Resume: Management Position

Jose A. Adelo

1525 Jackson Street, City, NY 11111

555-555-555

email: abc@abc.com

OBJECTIVE

To obtain a position where I can maximize my multilayer of management skills, quality assurance, program development, training experience, customer service, and a successful track record in the Blood Banking care environment.

SUMMARY OF QUALIFICATIONS

Results-oriented, high-energy, hands-on professional, with a successful record of accomplishments in the blood banking, training, and communication transmission industries. Experience in phlebotomy, blood banking industry, training, quality assurance, and customer service with focus on providing the recipient with the highest quality blood product. Fully compliant with FDA cGMP, Code of Federal Regulations, AABB accreditation, and California state laws.

Major strengths include strong leadership, excellent communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environment, as well as supervisory skills including hiring, termination, scheduling, training, payroll ,and other administrative tasks. Thorough knowledge of current manufacturing practices, and a clear vision to accomplish the company goals. Computer and Internet literate.

PROFESSIONAL ACCOMPLISHMENTS

Facilitated educational projects successfully over the past two years for Northern California blood centers, a FDA regulated manufacturing environment, as pertaining to cGMP, CFR's, CA state and American Association of Blood Bank (AABB) regulations, and assure compliance with 22 organization quality systems.

Provided daily operational review/quality control of education accountability as it relates to imposed government regulatory requirements in a medical environment.

Assisted other team members in veni-punctures, donor reaction care and providing licensed staffing an extension in their duties by managing the blood services regulations documentation (BSD's) while assigned to the self-contained blood mobile unit (SCU).

Successfully supervised contract support for six AT&T Broadband systems located in the Bay Area. Provided customer intervention/resolution, training in telephony and customer care, Manpower Scheduling, Quality Control, Payroll, and special projects/plant extensions and evaluations to ensure proper end-of-line and demarkcation signal.

Reduced employee turnovers, introduced two-way communication to field employees, enhanced employee appearance, and spearheaded the implementation of employee (health) benefits.

Supervised and maintained the position of System Technician in charge of status monitoring and the integration of monitoring devices in nodes and power supplies. For the reception and transmission of telemetry to the network operation centers (NOC's) located in Denver, CO and Fremont, CA. Designed plant extensions, improved the paper flow and inventory control for the warehouse. Provided preventative maintenance at the system level, face to face customer interaction when required ,and traveled to several telephony/@home systems in the U.S. for evaluation and suggestions in using the status monitoring equipment.

Chief point of contact for the AT&T telephone and the ABC Affiliated TV stations, as it relates to complaints and diagnosing communicational problems either at the site or remote broadcasting. Also tested/repaired prototype equipment for possible consideration or for future use.

Reviewed FAA safety requirements and procedures to ensure compliance for aircraft and passenger safety.

Communication expert and programming specialist for the intermediate range Lance and Persian missile systems. Trained to operate and repair the (FDC) fire direction control computer system and field satellite communications.

Served as Instructor/Supervisor (during my off time) for military personnel and their dependents in various recreational classes to include; automotive repair/preventative maintenance, wood making, stain glass, photography, and pottery.

WORK HISTORY

• Acting Education Manager, American Red Cross, Oakland, CA: 2004 - 2008
• Education Coordinator, American Red Cross, Oakland, CA: 2003 - 2004
• Phlebotomist, American Red Cross, Oakland, CA: 2001- 2003
• Cable Television CATV Supervisor, Core Communication Inc, Sunnyvale, CA: 1998 - 2001
• CATV System Technician, TCI Cablevision Inc, Fremont, CA: 1991 - 1998
• Technician/Day Shift Supervisor, Avantek Inc, Milpitas, CA: 1984 - 1991
• Airport Security Supervisor, Wackenhut, San Jose, CA: 1983 - 1984
• Multi Craft Instructor, APO NY Germany: 1981 - 1983
• Communication Expert, US ARMY, APO NY Germany: 1979 - 1983
  

EDUCATION

• Associate of Art, Administration of Justice, San Jose University, San Jose, CA
• NCTI Certified, CATV System Technician, Denver, CO
• ABM Certified, Cornerstone Technician, Denver, CO
  

References and work sample available upon request

Sample Functional Resume

Karol Miner
336 W. Chugalug Way, Sentinel, WY  33666
c: 444-222-4339 e: karmin@southwbell.net

Objective
Process management opportunity that utilizes my communication and analytical skills to influence organizational growth and bottom line profitability.

Achievements
Research Information and Analyze Options

• Researched and purchased better heat exchanger that alleviated our heat loading problem.  Saved company four to six hours of downtime per eight-hour shift and improved product yield at extruder.
• Purchased and refurbished used gearbox as spare.  Saved 12 days downtime and eliminated risk involved to rebuild critical pieces of equipment.  During emergency rebuild we are down 2 days rather than 2 weeks.

Manage People and Projects

• Successfully led refurbishment campaign on all three extruder gearboxes.  Pro-active rebuild of  gearboxes puts downtime at two days rather than two weeks.
• Reallocated resources during two-week annual shutdown so that no down time was encountered and all projects finished on time.

Extrapolate Essential Data

• Proved that product quality issue was not due to equipment processing parameters.  Product design team discovered fault in their print test methods.
• Evaluated trends of real time data on AFG grinder.  Proactive identification of problem prevented  coarse particle contamination.  

Utilize Subject Matter Expertise to Influence Management Decisions

• Determined capital project would need to be undertaken pro-actively to avoid having to use our business resumption plan in the event of catastrophic failure.  Company will save about 1 million dollars.
• Created viable process for extrusion, during new product development,  with no start-up difficulties.

Effective Communication Throughout the Organization

• Implemented safety related information to senior staff, peers and subordinatates.
• Frequently requested to explain processing issues involving  extruder and batching processes.  Provide technical information to senior management as well as operational information to the process operators and managers on the floor.

Experience
Senior Process Engineer / Technical Support, 2005 – Present
Zezee Corporation

Process Engineer / Technical Support, 2000 – 2005
Zezee Corporation

Technical Professional, 1997 – 2000
Halogen Energy Services

Education

BS  Chemical Engineering, 1996
University of Missouri – Rolla, Rolla, MO

Graduate level coursework towards an MBA with Financial Emphasis
Organizational Communication, The Economic Environment, Management of Organizational Behavior, Accounting & Finance Environment, Marketing Management, Human Resource Management and Administration, Legal Environment of Management, Ethics & Management from a Christian Perspective, Strategic Management, Management Seminar – Entrepreneurship, Managerial Accounting
Southern Nazarene University, Bethany, OK

Professional Development

Xerox – Lean Six Sigma Yellow Belt    
Xerox Corporation                                                      

ISO 9001:2000 – Internal Audits for                  
Organizational Success                                           
Paradigms, Inc.                                     

Confined Space Entry Rescue
Fire Service Training, Oklahoma State University

 

 

Sample Student Resume format

Sample Student Resume format

Tom Edwards

906 Apple Street

Houston, TX, 01741

tomedrds@yahoomail.com

Mobile No: +123 343 6575

Telephone No: +123 565 6565

Career Objective:

I am an ambitious fourth- year student pursuing a Bachelor of Arts degree in Journalism. I am interested in working with your reputable company so that I can utilize my academic and professional skills to improve service delivery in your media company.

Professional Experience:

2007- presently:  The Outlook Magazine- Editor

Responsibilities

Assigning duties to reporters and correspondents

Editing news stories

Ensuring news and feature articles are written according to professional standards

Handling and resolving complaints arising from articles published in the magazine

Ensuring the circulation of the magazine

Recruiting and training writers

2008- 2009: Tribune Media – Internship (news reporter)

Responsibilities

Collected information and reported events with news value

Reported on court proceedings

Gained practical experience of news coverage

Responded to office correspondences

2004 -2005 SOS Children Home- Volunteer

Responsibilities

Offered counseling services to the children

Qualifications:

2006- Presently: Bachelor of Arts in Journalism- East Carolina University

2005-2006 Diploma in Computer Applications- Efficiency in Microsoft Applications such as Office and Excel, Spreadsheet and Internet.

Other Skills:

Proficient in French and Spanish

Peer counselor ICL Program

Hobbies:

Writing

Swimming

Reading

Referees:

Can be provided upon request

resume

First Job Resume Format and Example

Anthony Fraser

Falcon Heights, Minneapolis

Minnesota, USA

(012) 345-6789

anthony.fraser@ncuniv.com

CAREER OBJECTIVE

Seeking an entry-level position where I can apply my knowledge and further develop my skills in communication and research

EDUCATIONAL BACKGROUND

Bachelor of Arts in Broadcast Communication           2004 – 2008

North Central University

Minneapolis, Minnesota, USA

• Major in Journalism
• Minors in Communication Research and English  Studies
• Cum laude award
• Dean's Lister for 6 semesters

EXTRA-CURRICULAR ACTIVITIES

President, Society for Broadcast Communicators, 2007 – 2008

• Represents the organization
• Oversees the overall facets of the organization
• Spearheaded several organization activities that involves the whole university

Editor-in–chief, American Collegian, 2007 – 2008

• Leads all facets of the school publication to ensure that it is published on time and without flaw
• Researches and writes topics about the latest happenings in the whole country

Councilor, Broadcast Communication Student Council, 2007-2008

• Handles student concerns in the college
• Founder of many minor student activities

Active Member, Writers Club, 2005 – 2008

• Learns how to write different in ways
• Helps the organization with its projects and activities

Member, Optics Photography Club, 2006 – 2008

• Learns photography in different perspectives
• Applies photography knowledge in many activities

ACHIEVEMENTS AND AWARDS

• Best research study entitled: "Feedback of 20 families in 2 different towns to creative news casting"
• 1^st place in Photo Journalism contest within the college
• Leadership Award, College of Broadcasting Communications, 2008
• 3^rd placer in Soccer

SKILLS

• Excellent communication skills, both written and oral
• Knowledgeable in photography
• Knowledgeable in Microsoft Applications and MS Office
• Skillful in Adobe Photoshop
• Fluent in English
• Proficient in Italian
• Self-motivated and passionate writer

INTERESTS AND HOBBIES

• Writing creative pieces, reading books
• Soccer, Photography, hosting
• Italian food and culture

REFERENCES

Available upon request

http://www.computerhope.com/shortcut.htm

Basic PC shortcut keys

The below basic shortcut keys are a listing of shortcut keys that will work with almost all IBM compatible computers and software programs. It is highly recommended that all users keep a good reference of the below short cut keys and/or try to memorize the below keys. Doing so will dramatically increase your productivity.

Shortcut Keys	Description
Alt + F	File menu options in current program.
Alt + E	Edit options in current program
F1	Universal Help in almost every Windows program.
Ctrl + A	Select all text.
Ctrl + X	Cut selected item.
Shift + Del	Cut selected item.
Ctrl + C	Copy selected item.
Ctrl + Ins	Copy selected item
Ctrl + V	Paste
Shift + Ins	Paste
Home	Goes to beginning of current line.
Ctrl + Home	Goes to beginning of document.
End	Goes to end of current line.
Ctrl + End	Goes to end of document.
Shift + Home	Highlights from current position to beginning of line.
Shift + End	Highlights from current position to end of line.
Ctrl + Left arrow	Moves one word to the left at a time.
Ctrl + Right arrow	Moves one word to the right at a time.

F1

• Almost always used as the help key, almost every program will open the help screen when this key is pressed.
• Windows Key + F1 would open the Microsoft Windows help and support center.
• Open the Task Pane.

F2

• In Windows commonly used to rename a highlighted icon or file.
• Alt + Ctrl + F2 opens a new document in Microsoft Word.
• Ctrl + F2 displays the print preview window in Microsoft Word.

F3

• Often opens a search feature for many programs including Microsoft Windows.
• Shift + F3 will change the text in Microsoft Word from upper to lower case or a capital letter at the beginning of every word.

F4

• Open find window.
• Repeat the last action performed (Word 2000+)
• Alt + F4 will close the program currently active in Microsoft Windows.
• Ctrl + F4 will close the open window within the current active window in Microsoft Windows.

F5

• In all modern Internet browsers pressing F5 will refresh or reload the page or document window.
• Open the find, replace, and go to window in Microsoft Word.
• Starts a slideshow in PowerPoint.

F6

• Move the cursor to the Address bar in Internet Explorer and Mozilla Firefox.
• Ctrl + Shift + F6 opens to another open Microsoft Word document.

F7

• Commonly used to spell check and grammar check a document in Microsoft programs such as Microsoft Word, Outlook, etc.
• Shift + F7 runs a Thesaurus check on the word highlighted.
• Turns on Caret browsing in Mozilla Firefox.

F8

• Function key used to enter the Windows startup menu, commonly use to get into Windows Safe Mode.

F9

• Opens the Measurements toolbar in Quark 5.0.

F10

• In Microsoft Windows activates the menu bar of an open application.
• Shift + F10 is the same as right-clicking on a highlighted icon, file, or Internet link.

F11

• Full-screen mode in all modern Internet browsers.

F12

• Open the Save as window in Microsoft Word.
• Shift + F12 save the Microsoft Word document.
• Ctrl + Shift + F12 prints a document in Microsoft Word.

Microsoft Windows shortcut keys

Below is a listing of all the major shortcut keys in Microsoft Windows as well as the versions of Microsoft Windows they're supported in. If you're looking for shortcut keys or information about how to navigate Microsoft Windows using your keyboard instead of the mouse see document CH000791. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	3.x	95	98	ME	NT	2000	XP	Vista	Description
Alt + Tab	X	X	X	X	X	X	X	X	Switch between open applications.
Alt + Shift + Tab	X	X	X	X	X	X	X	X	Switch backwards between open applications.
Alt + double-click		X	X	X	X	X	X	X	Display the properties of the object you double-click on. For example, doing this on a file would display its properties.
Ctrl + Tab	X	X	X	X	X	X	X	X	Switches between program groups or document windows in applications that support this feature.
Ctrl + Shift + Tab	X	X	X	X	X	X	X	X	Same as above but backwards.
Alt + Print Screen	X	X	X	X	X	X	X	X	Create a screen shot only for the program you are currently in.
Ctrl + Print Screen						X	X	X	Creates a screen shot of the entire screen
Ctrl + Alt + Del	X	X	X	X	X	X	X	X	Reboot the computer and/or bring up the Windows task manager.
Ctrl + Esc	X	X	X	X	X	X	X	X	Bring up the Windows Start menu. In Windows 3.x this would bring up the Task Manager.
Alt + Esc		X	X	X	X	X	X	X	Switch Between open applications on taskbar.
F1	X	X	X	X	X	X	X	X	Activates help for current open application.
F2	X	X	X	X	X	X	X	X	Renames selected Icon.
F3		X	X	X	X	X	X	X	Starts find from desktop.
F4		X	X	X	X	X	X	X	Opens the drive selection when browsing.
F5		X	X	X	X	X	X	X	Refresh Contents to where you were on the page.
Ctrl + F5								X	Refreshes page to the beginning of the page.
F10	X	X	X	X	X	X	X	X	Activates menu bar.
Shift + F10		X	X	X	X	X	X	X	Simulates right-click on selected item.
F4		X	X	X	X	X	X	X	Select a different location to browse in the Windows Explorer toolbar.
Alt + F4	X	X	X	X	X	X	X	X	Closes Current open program.
Ctrl + F4	X	X	X	X	X	X	X	X	Closes Window in Program.
F6		X	X	X	X	X	X	X	Move cursor to different Windows Explorer pane.
Alt + Space bar	X	X	X	X	X	X	X	X	Drops down the window control menu.
Ctrl + (the '+' key on the keypad)			X	X	X	X	X	X	Automatically adjust the widths of all the columns in Windows explorer
Alt + Enter		X	X	X	X	X	X	X	Opens properties window of selected icon or program.
Alt + Space bar		X	X	X	X	X	X	X	Open the control menu for the current window open.
Shift + Del		X	X	X	X	X	X	X	Delete programs/files without throwing them into the recycle bin.
Holding Shift	X	X	X	X	X	X	X	X	Boot Safe Mode or by pass system files as the computer is booting.
Holding Shift		X	X	X	X	X	X	X	When putting in an audio CD, will prevent CD Player from playing.
Enter	X	X	X	X	X	X	X	X	Activates the highlighted program.
Alt + Down arrow		X	X	X	X	X	X	X	Display all available options on drop down menu.
* (on the keypad)		X	X	X	X	X	X	X	Expands all folders on the currently selected folder or drive in Windows Explorer.
+ (on the keypad)		X	X	X	X	X	X	X	Expands only the currently selected folder in Windows Explorer.
- (on the keypad)		X	X	X	X	X	X	X	Collapses the currently selected folder in Windows Explorer.

Microsoft Word shortcut keys

Below is a listing of all the major shortcut keys in Microsoft Word. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
Ctrl + A	Select all contents of the page.
Ctrl + B	Bold highlighted selection.
Ctrl + C	Copy selected text.
Ctrl + E	Aligns the line or selected text to the center of the screen.
Ctrl + F	Open find box.
Ctrl + I	Italic highlighted selection.
Ctrl + J	Aligns the selected text or line to justify the screen.
Ctrl + K	Insert link.
Ctrl + L	Aligns the line or selected text to the left of the screen.
Ctrl + M	Indent the paragraph.
Ctrl + P	Open the print window.
Ctrl + R	Aligns the line or selected text to the right of the screen.
Ctrl + T	Create a hanging indent.
Ctrl + U	Underline highlighted selection.
Ctrl + V	Paste.
Ctrl + X	Cut selected text.
Ctrl + Y	Redo the last action performed.
Ctrl + Z	Undo last action.
Ctrl + Shift + F	Change the font.
Ctrl + Shift + >	Increase selected font +1pts up to 12pt and then increases font +2pts.
Ctrl + ]	Increase selected font +1pts.
Ctrl + Shift + <	Decrease selected font -1pts if 12pt or lower, if above 12 decreases font by +2pt.
Ctrl + [	Decrease selected font -1pts.
Ctrl + Shift + *	View or hide non printing characters.
Ctrl + <left arrow>	Moves one word to the left.
Ctrl + <right arrow>	Moves one word to the right.
Ctrl + <up arrow>	Moves to the beginning of the line or paragraph.
Ctrl + <down arrow>	Moves to the end of the paragraph.
Ctrl + Del	Deletes word to right of cursor.
Ctrl + Backspace	Deletes word to left of cursor.
Ctrl + End	Moves the cursor to the end of the document.
Ctrl + Home	Moves the cursor to the beginning of the document.
Ctrl + Spacebar	Reset highlighted text to the default font.
Ctrl + 1	Single-space lines.
Ctrl + 2	Double-space lines.
Ctrl + 5	1.5-line spacing.
Ctrl + Alt + 1	Changes text to heading 1.
Ctrl + Alt + 2	Changes text to heading 2.
Ctrl + Alt + 3	Changes text to heading 3.
Ctrl + F1	Open the Task Pane.
F1	Open Help.
Alt + Ctrl + F2	Open new document.
Ctrl + F2	Display the print preview.
Shift + F3	Change the text in Microsoft Word from upper to lower case or a capital letter at the beginning of every word.
Shift + Insert	Paste.
F4	Repeat the last action performed (Word 2000+)
F5	Open the find, replace, and go to window in Microsoft Word.
Ctrl + Shift + F6	Opens to another open Microsoft Word document.
F7	Spell and grammar check selected text and/or document.
Shift + F7	Runs a Thesaurus check on the word highlighted.
F12	Save as.
Shift + F12	Save.
Ctrl + Shift + F12	Prints the document.
Alt + Shift + D	Insert the current date.
Alt + Shift + T	Insert the current time.

In addition to the above shortcut keys users can also use their mouse as a method of quickly do something commonly performed. Below some are examples of mouse shortcuts.

Mouse shortcuts	Description
Click, hold, and drag	Selects text from where you click and hold to the point you drag and let go.
Double-click	If double-click a word, selects the complete word.
Double-click	Double-clicking on the left, center, or right of a blank line will make the alignment of the text left, center, or right aligned.
Double-click	Double-clicking anywhere after text on a line will set a tab stop.
Triple-click	Selects the line or paragraph of the text the mouse triple-clicked.
Ctrl + Mouse wheel	Zooms in and out of document.

Microsoft Excel shortcut keys

Below is a listing of all the major shortcut keys in Microsoft Excel. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
F2	Edit the selected cell.
F5	Goto a specific cell. For example, C6.
F7	Spell check selected text and/or document.
F11	Create chart.
Ctrl + Shift + ;	Enter the current time.
Ctrl + ;	Enter the current date.
Alt + Shift + F1	Insert New Worksheet.
Shift + F3	Open the Excel formula window.
Shift + F5	Bring up search box.
Ctrl + A	Select all contents of the worksheet.
Ctrl + B	Bold highlighted selection.
Ctrl + I	Italic highlighted selection.
Ctrl + K	Insert link.
Ctrl + U	Underline highlighted selection.
Ctrl + 5	Strikethrough highlighted selection.
Ctrl + P	Bring up the print dialog box to begin printing.
Ctrl + Z	Undo last action.
Ctrl + F9	Minimize current window.
Ctrl + F10	Maximize currently selected window.
Ctrl + F6	Switch between open workbooks / windows.
Ctrl + Page up	Move between Excel work sheets in the same Excel document.
Ctrl + Page down	Move between Excel work sheets in the same Excel document.
Ctrl + Tab	Move between Two or more open Excel files.
Alt + =	Create a formula to sum all of the above cells
Ctrl + '	Insert the value of the above cell into cell currently selected.
Ctrl + Shift + !	Format number in comma format.
Ctrl + Shift + $	Format number in currency format.
Ctrl + Shift + #	Format number in date format.
Ctrl + Shift + %	Format number in percentage format.
Ctrl + Shift + ^	Format number in scientific format.
Ctrl + Shift + @	Format number in time format.
Ctrl + Arrow key	Move to next section of text.
Ctrl + Space	Select entire column.
Shift + Space	Select entire row.

Microsoft FrontPage shortcut keys

Below is a listing of all the major shortcut keys in Microsoft FrontPage. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
Ctrl + C	Copy selected text.
Ctrl + X	Cut selected text.
Ctrl + P	Paste selected text.
Ctrl + K	Create a hyperlink.
Ctrl + B	Bold highlighted selection.
Ctrl + I	Italic highlighted selection.
Ctrl + U	Underline highlighted selection.
Ctrl + L	Left align the text.
Ctrl + R	Right align the text.
Ctrl + E	Center the text.
Ctrl + /	Turn on or off the display of HTML tags.
Ctrl + S	Save document.
Ctrl + Tab	Switch between open web pages.
Ctrl + Ins	Enter Line break.
Ctrl + Enter	Move cursor above or below a table.
Ctrl + Shift + B	Preview in web browser window.
Ctrl + Shift + <	Decrease font size.
Ctrl + Shift + >	Increase font size.
Ctrl + Del	Deletes word to right of cursor.
Ctrl + Backspace	Deletes word to left of cursor.
Alt + mouse double-click	View the properties of a selected item. For example, doing this on a table cell would display the properties for that cell.

Microsoft Outlook shortcut keys

Below is a listing of all the major shortcut keys in Microsoft Outlook. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
Alt + S	Send the e-mail
Ctrl + C	Copy selected text.
Ctrl + X	Cut selected text.
Ctrl + P	Print selected text.
Ctrl + K	Complete the name and/or e-mail being typed in the e-mail address bar.
Ctrl + B	Bold highlighted selection
Ctrl + I	Italic highlighted selection
Ctrl + M	Send and receive all
Ctrl + U	Underline highlighted selection
Ctrl + R	Reply to an e-mail.
Ctrl + F	Forward an e-mail.
Ctrl + N	Create a new e-mail.
Ctrl + Y	Go to folder.
Ctrl + Shift + A	Create a new appointment to your calendar.
Ctrl + Shift + O	Open the Outbox.
Ctrl + Shift + I	Open the Inbox.
Ctrl + Shift + K	Add a new task.
Ctrl + Shift + C	Create a new contact.
Ctrl + Shift + J	Create a new journal entry.
Ctrl + Shift + V	Move folder.

 

Internet Explorer shortcut keys

Below is a listing of all the major shortcut keys in Microsoft Internet Explorer. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
Alt + Left Arrow	Back a page.
Backspace	Back a page.
Alt + Right Arrow	Forward a page.
F5	Refresh current page, frame, or tab.
F11	Display the current website in full screen mode. Pressing F11 again will exit this mode.
Esc	Stop page or download from loading.
Ctrl + (- or +)	Increase or decrease the font size, pressing '-' will decrease and '+' will increase.
Ctrl + Enter	Quickly complete an address. For example, type computerhope in the address bar and press CTRL + ENTER to get http://www.computerhope.com.
Ctrl + D	Add a Favorite for the page currently opened.
Ctrl + I	Display available bookmarks.
Ctrl + N	Open New browser window.
Ctrl + P	Print current page / frame.
Ctrl + T	Opens a new tab.
Ctrl + F4	Closes the currently selected tab.
Ctrl + Tab	Moves through each of the open tabs.
Spacebar	Moves down a page at a time.
Shift + Spacebar	Moves up a page at a time.
Alt + Down arrow	Display all previous text entered in a text box and/or available options on drop down menu.
Alt + D	Highlights the text in the address bar

Mozilla Firefox shortcut keys

Below is a listing of all the major shortcut keys in Mozilla Firefox. See our main shortcut page if you're looking for other shortcut keys used in other programs.

Shortcut Keys	Description
Alt + Left Arrow	Back a page.
Backspace	Back a page.
Alt + Right Arrow	Forward a page.
F5	Refresh current page, frame, or tab.
F11	Display the current website in full screen mode. Pressing F11 again will exit this mode.
Esc	Stop page or download from loading.
Ctrl + (- or +)	Increase or decrease the font size, pressing '-' will decrease and '+' will increase.
Ctrl + Enter	Quickly complete an address. For example, type computerhope in the address bar and press CTRL + ENTER to get http://www.computerhope.com.
Shift + Enter	Complete a .net instead of a .com address.
Ctrl + Shift + Enter	Complete a .org address.
Ctrl + Shift + Del	Open the Clear Data window to quickly clear private data.
Ctrl + D	Add a bookmark for the page currently opened.
Ctrl + I	Display available bookmarks.
Ctrl + J	Display the download window.
Ctrl + N	Open New browser window.
Ctrl + P	Print current page / frame.
Ctrl + T	Opens a new tab.
Ctrl + F4 or Ctrl + W	Closes the currently selected tab.
Ctrl + Shift + T	Undo the close of a window.
Ctrl + Tab	Moves through each of the open tabs.
Spacebar	Moves down a page at a time.
Shift + Spacebar	Moves up a page at a time.
Alt + Down arrow	Display all previous text entered in a text box and/or available options on drop down menu.

Keyboard shortcuts

Here is how you can use the keyboard to navigate and use Opera more efficiently:

Command Key combination

Find text [Ctrl] + [F]

Find next instance of text [F3]

Find previous instance of text [Shift] + [F3]

Display context (right-click) menu [Ctrl] + [M]

Preview page as if printed [P]

Close all pages and exit Opera [Ctrl] + [Q]

Enter a Web address [F2]

Paste and go [Ctrl] + [D]

Enter nickname for fast bookmark access [Shift] + [F2]

Go to parent directory [Ctrl] + [Backspace]

Go to next page in history (or Fast Forward) [X]

Go to previous page in history [Z]

File a page as new bookmark [Ctrl] + [T]

Save selected link as new bookmark [Ctrl] + [Shift] + [T]

Manage bookmarks [Ctrl] + [Alt] + [B]

Show transfers [Ctrl] + [Alt] + [T]

Set your preferences [Alt] + [P]

Set focus to address field [F8]

Set focus to search field [Shift] + [F8]

Check e-mail [Ctrl] + [K]

Write new e-mail [Ctrl] + [E]

Go to next e-mail [J]

Go to next unread e-mail [Shift] + [J]

Go to previous e-mail [U]

Go to previous unread e-mail [Shift] + [U]

Reply to e-mail [R]

Reply to all recipients of e-mail [Shift] + [R]

Recognize sender of e-mail as new contact [A]

View all e-mail associated with sender [E]